Resident participation is more useful when people can influence a specific decision. A general request for feedback on a nearly finished park design leaves little room to address problems with access, use or maintenance.

Invite participation before the layout is fixed

Identify the questions that remain open: entrances, routes, activity areas or arrangements for care. Use site walks and readable plans to discuss them. Offer ways to contribute beyond a single public meeting, and seek perspectives from people whose needs are easily missed.

UN-Habitat’s Her City guidance focuses on involving girls and young women in urban planning. [1] Its attention to participation is relevant when a design process mainly hears from already influential users.

Show what changed

Record suggestions, areas of agreement and unresolved disagreements. Explain which changes were adopted and why others could not be included. Keep technical constraints distinct from preferences.

Confirm any proposed volunteer duties with the people expected to undertake them. After opening, return to users to check whether the agreed problems were addressed. Participation should produce an understandable record of decisions, with opportunities to correct assumptions as the project develops.

Sources and further reading

  1. UN-HabitatHer City: inclusive urban planning, fourth edition (PDF)